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Special Report on

E-Commerce Returns Policy

e commerce returns policy special research report Photo by thailand-silver-jewelry.com
Customers on average return 35% of the items they order from Zappos.com Inc., a web-only retailer of footwear, apparel and other merchandise. But there’s a certain group that returns 50% of what they buy. Zappos loves those customers. That’s because those consumers tend to purchase from among Zappos’ most expensive lines of footwear, then happily take advantage of the e-retailer’s generous and well-publicized returns policy: Zappos not only will take back any item within 365 days of delivery, but also pays for the return shipping. And since it costs the same to ship a $300 pair of pumps as it does to ship a $30 pair of sandals, ...
to signify Texas as an independent republic and as a reminder of the state's struggle for independence from Mexico. The "Lone Star" can be found on the Texas State Flag and on the Texas State Seal today. Due to its size and geologic features such as the Balcones Fault , Texas contains diverse landscapes that resemble both the American South and the Southwest . Although Texas is popularly associated with the Southwestern deserts , less than 10% of the land area is desert . Most of the population centers are located in areas of former prairies , grasslands , forests , and the coastline . Traveling from east to west, ...
REVIEWS AND OPINIONS
Sei Bd7008rs Queen-3 Inch Organic Wool Mattress Topper
Shipping | Payment | Checkout | About Us | Contact Us SEI BD7008RS Queen-3 inch Organic Wool Mattress Topper (click for larger image) Item #: TE-SEI-BD7008RS Dimensions: 59″ W X 79″ D X 3″ H Materials: Certified Organic Wool Fill / Certified Organic Cotton Cover Weight: 19 lbs Assembly: None Required Brand: SEI Certified Organic Wool mattress toppers add extra cushioning and comfort to your existing mattress. The extra cushioning will help relieve painful pressure points allowing a more restful sleep. Certified Organic Wool is perfect for the allergy sufferer. Product Code: TE-SEI-BD7008RS Search Our Listings ... market research, surveys and trends
You need to know these 10 steps to great, useable Web design ...
or are looking to establish a web presence in Calgary or anywhere else in the world , you will need to understand these 10 top web design usability issues: 1. Good Impressions Last Studies have shown that the human eye generally reads a webpage in an “F” pattern, from top left to right. Therefore, the hottest real estate on your corporate web site is the top left area. Post your essential information there, especially your corporate logo. The only exception to this may be to center the logo in the top area if the logo is symmetrical. Overall, your website needs to create a great first impression and ... market research, surveys and trends

SURVEY RESULTS FOR
E-COMMERCE RETURNS POLICY

E-Commerce and Top Online Retailers Trends: 4th Quarter 2009
E-commerce is one of the few industries, which is not badly effected by the recent financial crisis. Though it may have some lean patches in the last year, it recovered quickly and has the growth potential over next year. The harsh economic situation drove companies to choose online retailing as it has more efficient solutions with easily measurable results at lower costs. However, it didn�t disappoint them, as e-commerce was not much affected by the crisis. E-commerce spending recorded a 3 percent year-over-year growth in the fourth quarter of 2009 signaling a positive note for the next year. According to a latest comScore ... industry trends, business articles and survey research
E-Commerce Numbers Add Up in December - ClickZ
Americans spent $2.6 billion online during the first week of December, jumping 91 percent from the $1.4 billion spent during an average week in November, according to data from the eSpending report by Goldman Sachs, Harris Interactive and Nielsen//NetRatings . "The surge in online buying this past week is a critical first sign that online spending in December will increase faster than November's modest 10 percent annual growth," said Sean Kaldor, vice president of analytical services at NetRatings. "For a successful December, consumers will need to maintain these aggressive spending levels for the next two ... industry trends, business articles and survey research
RELATED NEWS
Business Highlights
One in 10 households is facing foreclosure, and more than 2 million homes have been repossessed since the recession began. Few expect the outlook to improve until companies start to hire steadily again and layoffs ease. And while there was some good news Thursday — a modest decrease in the number of Americans filing for jobless benefits for the first time in a month — the figure is still too high to bring down the unemployment rate. ___ HP raises offer for 3Par, trumping Dell's bid SEATTLE (AP) — Hewlett-Packard Co. said Thursday it is raising its offer for data-storage maker 3Par Inc. to about $1.69 ... market trends, news research and surveys resources
Gap UK: site review
Given the growth of e-commerce over the last decade, and its offline presence, the lack of a Gap e-commerce site in the UK has been a bit of a mystery. This was finally rectified this week with the launch of a transactional site for Gap and Banana Republic (with a .eu domain). I've been seeing how the new site measures up...   The homepage is clearly laid out, with two tabs to switch between the Gap and Banana Republic websites. At the moment, a message greets shoppers from the UK, while the free delivery offer and returns policy is heavily promoted.  There is also an offer of 15% off in store and online purchases ... market trends, news research and surveys resources

INFORMATION RESOURCES

E-COMMERCE AND DEVELOPMENT REPORT 2003
underestimate the returns from ICT, because they fail to take account of externalities that ...... E-Commerce for Development: Prospects and Policy Issues. ... technology research, surveys study and trend statistics
E-Commerce, New Hampshire Consumer's Sourcebook Consumer ...
The Internet has become a convenient method for doing business for many people. Whether the Internet is used for paying bills, buying items through on-line catalogs or merchants, trading on the stock market, or just browsing or chatting with others on-line, the Internet provides the opportunity for big business and for big fraud. THE LAW A federal law, the Electronic Signatures in Global and National Commerce Act (15U.S.C. �7001) (E-Sign Act), has created a process for contacts to be signed and other types of business to be conducted electronically, and for these transactions to be legally binding without having to resort to ... technology research, surveys study and trend statistics
E-Commerce Electronic Protection of Credit Card Holder Information ...
E-commerce Website Content Requirements. • Ensure customer service telephone number is clearly posted on the website. • Ensure a return and refund policy is ...
REAL TIME
E-COMMERCE RETURNS POLICY
QUESTIONS AND ANSWERS
How do you handle shipping fees on returns/exchanges?
I'm trying to fine tune my returns policy, and I'm wondering how do you handle "shipping fees" that a customer needs to pay to send the product back to the website? Does the customer pay the shipping fees to ship the product back to the website or do you provide a pre-paid shipping label? Thank you, olimits7 If the return is due to your error, you pay. If it's due to their error, it's their responsibility to ship back. The refund too is total minus shipping. Ok, yes I was thinking of setting it up that way. So if we ship the wrong item by mistake; we will pay. But if the customer says they just don't ...
Could anyone recommend me any pubblication/article/book about e ...
There are a few good books that will be of interest. The best e-Business book is ePurchasingPlus - Transforming Supply Management Through Technology by Antonette, Giunipero and Sawchuk. posted 1 month ago General Manager at C.H. Robinson Worldwide, Inc. see all my answers We have a white paper regarding that topic. Would you be intrested in a copy? posted 1 month ago Management Trainee - Supply Chain at Young's (Private) Limited see all my answers read HBR article "reverse supply chain" posted 1 month ago Supply Chain Consultant at Allyn International see all my answers We recently completed a white paper for EWEC 2010 on ...