Special Report on
Electronic Commerce and Banking
Electronic Commerce and Banking - Trends
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Online banking is a growing part of E-Commerce which provides interactive services such as accessing account summary information, paying bills and accessing other banking products and services (Kelaart-Courtney, 2005:1). October 18 1995 Security First Network Bank opened to the public as world's first Internet bank (Cronin, 1998:75). Banking executives needed to find more cost effective delivery channels to overcome limitations of labor intensive, high cost branch banking models. Th world wide web with its ubiquitous browser based access offered a completely different delivery model for banking, one in which customers could ...
“Banking is vital to a healthy economy. Banks are not” [AS95]. This quote succinctly captures the structural and operational tumult occurring in the fi-nancial services industry. Banking as a business can be subdivided into five broad types: retail, domestic wholesale, international wholesale, invest-ment, and trust. Of all these types, retail and investment banking are most affected by online technological innovations and are the ones that stand to profit most from electronic commerce. The role of electronic commerce in banking is multifaceted-impacted by changes in ... Read More
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