Special Report on
Intelligent Agents for Electronic Commerce
Intelligent Agents for Electronic Commerce - Trends
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Imagine a system in which when a customer lifts the handset of a telephone to dial a long-distance phone call, an agent within the telephone automatically collects bids from the various carriers and decides which carrier to use. The telephone companies have an agent that automatically declares the price per minute for which it is willing to carry the call. The agent in the telephone decides which bid to accept, using an appropriate auction method (such as best bid wins and gets second best price). Imagine a system in which when a person wants to place an international phone call to a customer who does not speak the same ...
A recent article in the business journal section of our local newspaper (remember those?) discussed how businesses are using social media to stay in touch with and advertise to their customers. Many businesses are now using outlets such as Twitter, Facebook, Myspace and various blogging options, in addition to more traditional marketing means such as web pages for the business, banner ads, newspaper ads, fliers, etc. Like most articles of this kind, information on the patents underlying these innovative practices is lacking. I decided to use Cog IP to do a little investigation of patents ... Read More
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