Special Report on
Cultivating a Positive Corporate Culture
Cultivating a Positive Corporate Culture - Trends
Latest Trending Story:
It’s fair to say everyone has experienced terrible customer service. Call about your cable bill and you’re pushed through a labyrinth of menus — half of which do not recognize your voice — then funneled to a person who can barely speak your language. It might waste 30-45 min of your day to answer a simple question. Usually companies set-up these elaborate systems to A) cut costs (it’s much cheaper to pay someone in India 85% less than an American with health care, pension and a tower of other costs) and B) deter customers from dropping the service (as exposed by Vincent Ferrari trying to cancel his ...
It's not uncommon (even in times like these) to think your boss kind and efficient. But what about the company CEO? And what about when you never meet your CEO because the company is too big, and he/she is just too darn famous to drop by for morning bagels? It's nice to eat bagels with the big guy/gal at the top and note he/she, too, is capable of spilling coffee and getting cream cheese on his/her collar. Better yet if he/she doesn't take your appetite away in the process by discussing consolidation, layoffs, and additional budget belt tightening. The point is ... Read More
SURVEY RESULTS FOR
CULTIVATING A POSITIVE CORPORATE CULTURE
Corporate Culture: How does it really work?
Insights into Corporate Culture
- Join us today for a complimentary webinar on Building Trust and ...
- Service Desk and IT Support Excellence Awards 2009