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Reengineering HR lessons learned

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BPR (Business Process Reengineering, also know as Business Process Redesign) is “the analysis and design of workflows and processes within and between organizations” (Davenport & Short 1990). OK, so what does that mean? We’ll have to go back about a century to see how it all began. Scientific Management The basis for BPR was first suggested by Frederick Taylor’s article “The Principles of Scientific Management” in the 1900’s, and it involved decomposing complex operations into groups of simpler, even trivial tasks, so that little intelligence or skill was required. To see Scientific Management in action, Imagine ...
Fistful of Talent: What I Wished I'd Learned at SHRM10
Look I get it – I’ve had to train in large organizations – you are constantly challenged by teaching to the lowest knowledge level in the room. So, I understand the major hurdles that a large international organization like SHRM goes through in setting up content for their annual conference.  Put on top of that the demographics of their membership, of which I’m one, and they soon become that family restaurant down the street that no one admits they go to, but everyone seems to know the menu – the menu that has 5 pages and serves everything – all of which tastes like it came out of the fryer – even the spaghetti and prime ... market research, surveys and trends
Erp Implementation Lessons Learned | Jobs and Employment News
It is an excerpt of a paper originally written by George Miller, Founder of PROACTION. It has been modified and updated by Paul Deis, PROACTION CEO. INTRODUCTION This case study describes lessons learned from the ERP implementation at a leading metal container products company. It is a $200MM, 53-year-old company, headquartered in the USA, with facilities in multiple states and in Europe. It is a leading producer for the wholesale, retail, OEM and industrial markets. The company was in the midst of a successful turnaround during the project, which was initiated primarily to deal with the Y2K problem, as a new ... market research, surveys and trends


Reengineering HR lessons learned | HR Magazine | Find Articles at BNET
As we reach the midpoint of this decade, what can we learn from companies that had the courage and the management support to make the investment in technology needed to reengineer their human resource processes? Those who have reshaped their key HR processes include retailers, financial institutions, colleges, oil companies and utilities. Their names are familiar--AlliedSignal, Baxter International, IBM, Lotus, Georgia Pacific, Burger King, Mead, and Sears Roebuck. To prepare a summary of advice given by practitioners from those companies and others, I participated in several reengineering conferences; listened to dozens of ... industry trends, business articles and survey research
GAO-03-40 2000 Census: Lessons Learned for Planning a More Cost ...
2000 Census Planning Provides Lessons Learned for The 2010. Census ...... million,25 for a reduction of about 29 percent. As a result of this $5.7 million ... industry trends, business articles and survey research


HR LOB Communications Letter_Issue 12_Sept
Sep 6, 2007 ... HR LOB Director Norm Enger left Federal service on July 31, 2007 ... rather than on more specific process reengineering. ... order to share lessons learned across a variety of functional areas and service offerings. ... technology research, surveys study and trend statistics
PADS' progress
s most employees who have completed their required self-assessments and performance plans know, reports of the demise of the Performance and Development System, or PADS, were greatly exaggerated. Human Resources reengineering, after being placed on hold during the change in contractors, is proceeding. Still planned are efforts to eliminate the Hay system, introduce role assignments, reduce the number of job levels and institute broader salary bands, all key components of the original reengineering proposal. �The implementation of behavioral stages is being reconsidered, but the process for performance planning and assessment has ... technology research, surveys study and trend statistics
MISQ Vol. 18, No. 3, Business Process Reengineering at CIGNA
Considerable uncertainty and confusion exists about what business reengineering is and when it succeeds. This paper provides a longitudinal view of CIGNA Corporation's experiences in business reengineering since 1989. CIGNA is a leading provider of insurance and related financial services throughout the United States and the world. Between 1989 and 1993, CIGNA completed over 20 reengineering initiatives, saving more than $100 million. Each $1 invested in reengineering has ultimately brought $2-3 in returned benefits. This article describes projects with major payoffs: operating expenses reduced by 42%, cycle times ...
A Week at the IT Departement, the REAL story... - MajorGeeks ...
What are the top three books you've read on organizational change ...
While certainly not the only great books dealing with organizational change, these are three of my favorites. Both authors focus heavily on leading change, not simply managing it. That's an important distinction, because it truly is the emotional responses to change that individual employees experience (and specifically how strong leaders tap into those emotions in a way that produces positive results) that typically determines the success rate of change efforts. Change emotions and resistance (individual and the composite organizational) are also the hardest things to affect, hence the reason most literature and ...