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Special Report on

The ROI of Human Capital

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The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) � functional (impact on process improvement) � human resources management (value added by five basic HR department activities) The second edition contains new material on topics including ...
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27 Reasons to Invest in People – The Evidence Keeps Mounting
o 67 percent of customers leave because of an attitude of indifference on the part of a company employee. (American Society for Quality, 2000) o Enthusiastic workers often increase the quality of work by huge percentages-up to a 75 percent reduction in defect rates. (Sirota, Mischkind, and Meltzer, The Enthusiastic Employee, 2005) o Business units with employee engagement scores in the top half compared to those in the bottom half reported 86 percent higher customer ratings, and 50 percent higher productivity (Coffman and Gonzalez-Molina, Follow This Path, 2002) o The average cost of losing, replacing, and restoring ... market research, surveys and trends
Human capital assessments - the symptom or the disease
The drive to evaluate operations and to contain costs is mistakenly applied as an operational issue across the board.  When human capital assessments are lumped into the systems theory world of process and become a technical asset for management’s diagnostic view.  The result becomes an assessment or evaluation process that is really the disease responsible for symptoms such as high turnover, low morale, and mismanagement. Human capital is a sociological asset, an asset that does take up to 70% of your costs, but an asset that can not be treated like a process map or put on an accelerated depreciation schedule. Human ... market research, surveys and trends


Keeping the People E-Letter, Vol. 7
We have a situation where the U.S. Department of Labor is predicting an increase in jobs accompanied by a decrease in labor force, with 78 million Baby Boomers set to retire with only 44 million Gen-Xers in line to replace them. Some Boomers will no doubt choose to keep working, but not likely in sufficient numbers to stem the tide. Now Add These Complicating Factors: Of all the many organizations surveyed, only 13.8 percent can be categorized as having an "enthusiastic" workforce. (David Sirota, Sirota Consulting, 2005) Only about one quarter of U.S. workers can be described as "engaged," meaning those who ... industry trends, business articles and survey research
14. Periodically measure and evaluate the integrity and progress of the process, regulatory compliance, the movement of high potential candidates, turnover and retention strategies, impact of developmental activities, and other metrics that tie to strategic fulfillment. Communicate and celebrate results. 15. Include the board of directors, shareholders, or other key stakeholders in critical communications. With deliberate succession planning and management, the organization will develop a broad and deep leadership bench that can seize and capitalize upon spontaneous opportunities, realize strategic targets, and rise to the ... industry trends, business articles and survey research
Leading CPA/Consulting Firm Elevates Human Capital Management with UltiPro(R ...
the leading provider of unified, end-to-end human capital management (HCM) SaaS solutions in North America, today announced that Rehmann, one of the largest CPA, business consulting, and financial services firms in the Midwestern U.S., has selected UltiPro Workplace to advance its capabilities for HR, payroll, and talent acquisition. With hundreds of associates in multiple states, Rehmann has grown rapidly and was ranked No. 41 on Inside Public Accounting's "Top 100" for 2009. The firm sought to replace its outdated AS/400-based HR system and ... market trends, news research and surveys resources
NatPay to attend the 2010 SHRM Annual Conference and Exposition with Green HR ...
National Payment Corporation (NatPay), a provider of online document solutions announced today its participation in the 2010 SHRM Annual Conference and Exposition from June 27th through June 30th, 2010. Tampa, FL ( PRWEB ) June 13, 2010 -- National Payment Corporation (NatPay), a provider of online document solutions announced today its participation in the 2010 SHRM Annual Conference and Exposition from June 27th through June 30th, 2010. NatPay will showcase Doculivery, its innovative Payroll, Human Resources, and Financial Services solution for document management, AP/AR, and employee/manager self-service needs. NatPay will be ... market trends, news research and surveys resources


Intellectual Capital ROI: A causal map of human capital ...
(2000), The ROI of Human Capital, Amacom, New York. Fornell, C., Lorange, P. and Roos, J. (1990), “The cooperative venture formation process: A ... technology research, surveys study and trend statistics
GAO-04-291 Human Capital: Selected Agencies' Experiences and ...
return-on-investment (ROI) analyses. The lessons agencies learned in .... role of providing human capital tools for use by other federal agencies (see ... technology research, surveys study and trend statistics
The New ROI: Return on Individuals - HBS Working Knowledge
Can you measure how your company's people investments contribute to the bottom line? Do you have data tying specific personnel initiatives to increased corporate performance the way you have numbers showing the return on an IT investment? You probably have strong correlative evidence that supports your people programs, but do you have proof that they work? Well, take heart, neither do most firms. But as labor-related costs consume larger portions of shrinking corporate expenditure pies, companies are increasingly motivated to find ways to demonstrate the ROI of their human capital. And some are beginning to do just that. ...
Career Coaching: Turning Purpose and Passion into Performance Results
When leaders or �coaches� tap into the career purpose and passion of others, they ignite a spirit within that translates into great performance. Alignment of individual career interests with organizational needs facilitates the kind of match that brings out the best in people. Talents, interests, and career goals change, however, and require periodic assessment to sustain the passion of others in serving both your interests and theirs. For that reason, periodic exploration of will result in a mutually beneficial outcome. The 4 Career Guidance Questions While most people agree that aligning corporate needs with ...
Can anyone provide me with some examples of reporting and ...
You have too many examples available on internet. You can get from there some good ideas and customize your own dashboard. Usefull information is the information you seek. Don't forget that a good BSC is made by inputing excellent data. The way this information flows from all levels to the decision making point is the key of your system. The dashboard is only a "visualized map" where the information "lands". Best regards, Ricardo Andorinho posted July 13, 2008 MIT Portugal PhD student, INESC Porto Researcher see all my answers Best Answers in: Manufacturing (4), Project Management (4), Software Development (2), Business ...