Share this page | Email | Contact Us

Special Report on

Change Management, Workflow, ITIL Software

change management workflow itil software special research report Photo by
The ITIL® (IT Infrastructure Library®) compliant Giva eChangeManager™ is the most powerful and at the same time the most easy-to-use change management application. Giva eChangeManager™ is IT Infrastructure Library (ITIL) compliant and provides policy enforcement, process management, and planning capabilities that help you quickly and consistently implement IT changes. The Giva change management software automates and streamlines IT change management, while minimizing the risk of IT changes and providing an easy-to-use mechanism for the documentation of all Requests for Changes (RFCs). A 100 percent ...
software product utilized by organizations to track and manage issues within or across different business units. Notable examples of such solutions include help desk ticketing, IT change management, software defect tracking, and organizational problem tracking; comparisons of similar products can be found at Comparison of issue tracking systems . IssueNet was released in 2006 as a revamp of an existing product Visual Intercept that had been in the market since 1995. In total the two product lines have been used by thousands of customers across 35 countries, in a range of industries.
Implementing ITIL in Small IT Organizations - Agile IT by Doug Luxem
 Now, I am hardly an expert on ITIL, but I will try to use my understanding of the framework to see how it can be applied to smaller shops to improve their IT services. I believe there are four mains areas that can be targeted for implementing ITIL in a smaller IT organization.  The four areas are best summarized by the questions they strive to answer - How are we doing? Where does the business want us to be? How do we get there? How do we keep improving? Step 1 - How are we doing? Before an IT organization can embark on improvement, it needs to know where the current problems are.  In ITIL Service ... market research, surveys and trends
Reseller Partners | Document Management Software: SaaS, On-premise ...
A wide network of partner companies is available to help your organization implement KnowledgeTree. Partner companies provide an array of services, from infrastructure installation and infrastructure support to change management and training. Federal Partners The Open Source Fulfillment Center specializes in the resale of open source software, services, and training from the world's leading providers of commercially supported open source software solutions. With 8 years experience in reselling to the public sector, OSFCI is well equipped in helping the government take advantage of the benefits offered by the open source ... market research, surveys and trends


71 percent of respondents are implementing ITIL as a strategy. This includes .... and Change Management processes to support the mature management of SAP as a ... solutions from other software vendors in this study. Implementing ITIL and BSM .... enable workflow automation to support a process approach ... industry trends, business articles and survey research
Articles - BladeLogic | Change Management ITIL, CMDB Configuration ...
“Over 90 percent of the respondents selected servers and applications when asked what were the most critical elements in the data center that demand automation.” 12.12.07 "Live and Earn" “Ittycheria drove the IPO process from start to finish,” says Merrill’s Paul Roche, the CEO’s longtime private wealth manager, who helped deliver Merrill the business. “He was able to navigate the intricacies of the process, from selecting bankers to writing large ... industry trends, business articles and survey research
SaaS-Modell für IT Service Management
Bei der Entscheidung für oder gegen eine SaaS-basierte ITSM-Lösung spielt besonders die Komplexität der IT-Umgebung eine Rolle Von Martin Geier, Geschäftsführer Deutschland bei BMC Software (29.08.10) - Die Wahl zwischen On-Premise-Lösung oder Software-as-a-Service (SaaS)-Lösung hängt von den jeweiligen Geschäftsanforderungen und dem organisatorischen Lebenszyklus jedes einzelnen Unternehmens ab. Beide Modelle vereinen je nach IT-Umgebung und IT-Budget für Capital Expenditure (Capex) und Operational Expenses (Opex) Vorteile. Bei der Wahl ist entscheidend, mögliche ... market trends, news research and surveys resources
Neue REALTECH-Lösung beseitigt Medienbrüche im Change- und Release-Management
Die neue REALTECH-Lösung theGuard! ChangePilot beseitigt bislang übliche Medienbrüche im Change und Release Management. Dies ermöglicht endlich die unternehmensweite Steuerung von Change- und Release-Prozessen über einen "Single Point of Control". \r\nWalldorf, 4. August 2010 - Die REALTECH AG, Softwarehersteller mit Fokus auf Geschäftsprozess- und IT Service-Management sowie ein auf SAP spezialisiertes Beratungshaus, bringt eine neue Softwarelösung auf den Markt. Unternehmen, die über heterogene Applikationslandschaften verfügen, können jetzt mit theGuard! ChangePilot ihre ... market trends, news research and surveys resources


Change Management
Integration Technologies Group (ITG) ITIL V3 Change Management Assessment. Category ... E-mail notice of Software Engineering RFC's for the past day. .... Change record and be updated as part of the Change Management workflow? ... technology research, surveys study and trend statistics
FootPrints 8
Numara FootPrints 8 features ITIL for IT Service. Management (ITSM) with ITIL project templates ... Change Management functionality, a System-wide user ... ment, integrated with a Configuration Management template. Enhanced Workflow .... Numara Software logo are trademarks of Numara Software, Inc. ... technology research, surveys study and trend statistics
The purpose of this study is to evaluate the ITIL-based Change Management (ChM). Program that was recently implemented at General Motors Corporation (GM). ...
latest webinars
  1. Change Management Webinar Questions
  2. CM Crossroads Webcast Series
Join these Webinars to learn more about current research, trends and surveys.
IT Helpdesk Software for SMB - asset management, service requests ...
What are the software applications to help manage IT infrastructure & IT Help desk for small businesses with IT assets numbering 100 to 200 to start with and scalable to about 2000 assets? High-end solutions like Openview, Tivoli, Remedy, Unicenter are ruled out. I am looking at ITIL compliant products. I found AdventNet's products interesting but looking for more options. posted May 14, 2009 in Computers and Software | Closed Share This In my previous organization, we used Kintana for a wide variety of IT Helpdesk purposes, include general IT work requests (tickets), IT Asset Management and Change Management. I know it is ...
Slashdot | Support Desk Software for ITIL-Based IT Department
Peregrine Service Centre was an appalingly awful product. I would rather saw my own leg off than ever have anything to do with it again. Eh, I've used a lot of different ones. They all suck and you'll hate them all. Again, that's mostly in the (Half assed) way they are implemented at most organizations. HP didn't even develop the Service Desk component of Service Center (yes I was referring to that particular subset of functionality). They bought it, like much of their other tech. My company uses it. It works okay, connects with Exchange for scheduling if you want. You can access it with Windows IE (the ...