Special Report on
Continual Improvement in Utility Management
Continual Improvement in Utility Management - Trends
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. It provides concrete examples and “how to” assistance for utility managers through profiles of four utilities that successfully applied the Primer concepts and tools to advance effective management practices and achieve long-term sustainability. The new case study document illustrates how four utilities used the Attributes and Keys, along with example measures and a self-assessment tool found in the Primer, to improve management operations, bring a crisp and cost effective focus to their initiatives, and supplement both their internal and external communications. Selected from a list of sixteen ...