Special Report on
Internal Customer Service Excellence
Internal Customer Service Excellence - Trends
Latest Trending Story:
While internal customers have always existed, they were seemingly ignored until the mid-1980s. However, during this period, many experts suddenly realized that internal customers were just as important as those that bought products and services offered by companies. But, who are these internal customers? Unless you are a one-person company, working out of your dining room in your fuzzy slippers and selling your product in a totally e-commerce environment, your company has internal customers. These are the people and departments that use your services, often on a daily basis, to complete their duties and responsibilities ...
Itâs true. How we treat the people in our own company will determine how we treat our customers. I believe this to be a fundamental principle to customer service satisfaction and continued repeat business. How customers experience us is their reality, and their reality translates to our bottom line. Here are 4 suggestions to developing Internal Customer Service: 1. Be efficient. An old age quality awareness clichÃ© says: Do it right first time, on time, every time. If everybody did their work right âfirst time, on time, every timeâ, there would be no need for inspection ... Read More
SURVEY RESULTS FOR
INTERNAL CUSTOMER SERVICE EXCELLENCE
Business Case For Adoption: The Vendor Community
6 - Atmosphere: Gaining Altitude, part 2
- Free Webinar - Metrics that Wow! How Coremetrics Became the ...
- Free Webinar - Internal Monitoring Isn't Enough… Treat Yourself ...