Special Report on
IT service management
IT service management - Trends
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IT Service Management (ITSM) has undergone a transformation in the last decade. On the one hand tools and technologies have become increasingly sophisticated and processes more streamlined . At the same time pressure has been mounting on IT departments within the financial sector to align their services more ... technology research, surveys study and trend statistics
I see in your blog that there is a ITSM tool called Tracer, can you explain how it is used to help manage an application support team and help to lower support costs? Tweet This Post Tracer is an ITSM tool specifically designed for managing and measuring all work and resources within the application support (or any other internal IT support) function. If you take a look at the section of the ... Read More
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IT SERVICE MANAGEMENT
- SteveRichardsUK Knowledge Management Added to Beetil IT Service Management SaaS Tool: Beetil.com, a new entrant to the IT Service ... http://bit.ly/8YGSSz
- Cal_Politics Spare Backup Initiating New Mobile and OEM PC Service Agreements after Its ...: Management believes it will achiev... http://bit.ly/dha3Qb
- stephenmann @anotherHoLiC http://ow.ly/2tT0R IT Service Management 2010 (Technology Evaluation and Comparison Report)
John Evans CSP (usda)
GHRF 2008: The Regularization of Immigration Agents and its Contribution to the Global HR ...
- On Demand Webinar - Cost Savings in I.T. – Actions That Can Have ...
- Cherwell Software | Live IT Service Management Webinar