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As digital library services develop from project demonstrators to mature, mission-critical services, it becomes necessary to develop and implement systematic procedures that will ensure the quality of the content, the functionality of the service, accessibility to a wide range of users and devices, and interoperability with other services. This article describes a quality assurance methodology that has been developed to support digital library programs in the United Kingdom higher and further education sectors. The article describes the approaches taken by the SOSIG subject gateway service in developing and maintaining a ...
OCLC Research scientists, in partnership with JISC, have analyzed and synthesized 12 separate studies to make it easier for information professionals to better understand information-seeking behaviors of library users and to review the issues associated with the development of information services and systems that will best meet these users' needs. The Digital Information Seeker: Report of Findings From Selected OCLC, RIN and JISC User Behaviour Projects, by Lynn Silipigni Connaway, Ph.D. and Timothy J. Dickey, Ph.D., OCLC Research, was funded by JISC, and was presented during the ... Read More
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