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Special Report on

Process Reengineering and Knowledge Management

process reengineering and knowledge management special research report Photo by
Emergence of BPO - Imperatives Yet-till-now Business Performance : Value creation (Returns, Margins Pressure, costs etc.) Overrun costs and pressure of Stock market performance, bankruptcies etc. Stagnating growth and slowdown in Central Europe, NA etc. Skill Shortage: Rapidly ageing population in most developed countries Countries like China also experiences high % of unemployable population Labor shortages due to automation of processes Productivity: Challenges of cost over runs Cost efficiency of inputs, economies of scale, labor cost etc. What’s emerging to redefine the landscape: Focus on Innovation -IP, Process, ...
the analysis and design of workflows and processes within and between an organization. a business process is a set of logically related tasks performed to achieve a defined business outcome Re-engineering is the basis for many recent developments in management. The cross-functional team , for example, has become popular because of the desire to re-engineer separate functional tasks into complete cross-functional processes. Also, many recent management information systems developments aim to integrate a wide number of business functions. Enterprise resource planning , supply chain management , knowledge management systems, ...
The Making of a Corporate Athlete | | Los ...
Some executives thrive under pressure. Others wilt. Is the reason all in their heads? Hardly. Sustained high achievement demands physical and emotional strength as well as a sharp intellect To bring mind, body, and spirit to peak condition, executives need to learn what world-class athletes already know: recovering energy is as important as expending it. IF THERE IS ONE QUALITY THAT EXECUTIVES SEEK for themselves and their employees, it is sustained high performance in the face of ever-increasing pressure and rapid change. But the source of such performance is as elusive as the fountain of youth. Management theorists ... market research, surveys and trends
Erp Implementation Lessons Learned | The Sales Force Automation Blog
It is an excerpt of a paper originally written by George Miller, Founder of PROACTION. It has been modified and updated by Paul Deis, PROACTION CEO. INTRODUCTION This case study describes lessons learned from the ERP implementation at a leading metal container products company. It is a $200MM, 53-year-old company, headquartered in the USA, with facilities in multiple states and in Europe. It is a leading producer for the wholesale, retail, OEM and industrial markets. The company was in the midst of a successful turnaround during the project, which was initiated primarily to deal with the Y2K problem, as a new ... market research, surveys and trends


Knowledge Workers Need Better Management - Expert Voices
Knowledge workers could perform much better if we only knew how to manage them, says Thomas Davenport. His suggestion: Don't treat them the all same, and measure them tactfully. They don't like to be told what to do. They enjoy more autonomy than other workers. Much of their work is invisible and hard to measure, because it goes on inside their heads or outside the office. They are a growing part of the U.S. workforce, and their skills are hard to replace. They're knowledge workers, and they are performing well below their potential because companies still don't know how to manage them, says Thomas Davenport, ... industry trends, business articles and survey research
PMI India > Project Management Conference 2009
Fredrik Härén is an entrepreneur, author, publisher and one of the leading creative minds of this century. Härén is the founder of Sweden's leading creativity company - The Interesting Organization ( ), a company which believes in doing business from ideas. He is based in Singapore. Härén has written seven books which are popular worldwide. He is the author of The Idea Book that has sold more than 200,000 copies in over 40 countries. When the book was launched in Japan, it made it to the top five on the list of best-selling management books. In Iceland, the book was bought by one percent of the ... industry trends, business articles and survey research
Is ERP Ready for Corporate Social Responsibility?
We are entering an era where corporate social responsibility (CSR) is of central concern to executives of almost every enterprise. With the publication of ISO 26000, a standard for CSR based on the UN Global Compact, executives now have a reliable blueprint for action. But to what extent is enterprise technology up to the task of documenting CSR initiatives? Enterprise Resources Planning (ERP) can currently address some elements of ISO 26000, but with few exceptions has a ways to go to address challenging areas like the environmental requirements of this critical new standard. The new standard focuses on four key domains: • ... market trends, news research and surveys resources
Genpact Names Sanjeev Prasad as New CIO
a global leader in business process and technology management, today announced that Sanjeev Prasad has been named Chief Information Officer effective immediately. In his new role, Prasad will be responsible for delivering enterprise applications and services, and driving IT innovation for the company. Prasad will be specifically focused on utilizing technology such as Business Process as a Service (BPaaS), virtualization and cloud computing in order to provide cost-effective, highly-scalable and quick-to-market solutions, products, and platforms for clients. He will ... market trends, news research and surveys resources


This article appeared in a journal published by Elsevier. The ...
business process reengineering, and knowledge management. The model presented in the paper is based on explicit dynamic theories and market data that lead ... technology research, surveys study and trend statistics
AIMD-10.1.15 Business Process Reengineering Assessment Guide ...
management of the reengineering team, the team's process redesign activities, and the ...... Have the jobs, skills, and specialized knowledge of the people ... technology research, surveys study and trend statistics
MISQ Vol. 18, No. 3, Business Process Reengineering at CIGNA
Considerable uncertainty and confusion exists about what business reengineering is and when it succeeds. This paper provides a longitudinal view of CIGNA Corporation's experiences in business reengineering since 1989. CIGNA is a leading provider of insurance and related financial services throughout the United States and the world. Between 1989 and 1993, CIGNA completed over 20 reengineering initiatives, saving more than $100 million. Each $1 invested in reengineering has ultimately brought $2-3 in returned benefits. This article describes projects with major payoffs: operating expenses reduced by 42%, cycle times ...
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WikiAnswers - What is business process of reengineering
Business Process Reengineering (let us call it BPR) is a well structured approach that delves in to the way you do business. It seriously studies, rethinks and looks to restructure the key areas in a business which will ultimately bring improved results to the key leaders in your organisation, your shareholders and ultimately the customer. BPR is a way in which you can transform the way in your company work. It is a way to reduce the time it takes to perform a function and at the same time reduce expenditure as a result of improved efficiency. Source: First ...
Google Answers: Information sources for business process improvement
I would like to assemble a list of quality resources to help educate managers and team leaders within my organisation on how to improve their business processes. My organisation is based in Australia. I consider "improving" a business process to mean any activity aimed at - speeding up a process - reducing the costs associated with executing a process - improving the quality of process outputs (services or products) - improving the service to the customers of a process. Improving may require: - changing an existing process - throwing a process out and designing it from the ground up - making simple day-to-day ...