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Special Report on

Unified Communications Network Management

unified communications network management special research report Photo by www.cisco.com
You might want to optimize your call or contact center solution to maximize your investments and meet your specific business needs to: improve your customer service with a mechanism of intelligent call routing, increase the performance of your contact center by integrating it with CRM and other customer databases, control your client service costs and manage your workforce effectively with real-time contact center dashboard. You can take advantage of contact center and CRM software integration for two reasons: When you integrate your call center with a CRM system, you can use the phone number of the incoming call to obtain the ...
network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. CallManager often utilizes the Skinny Client Control Protocol (SCCP) as a communications protocol for signaling the hardware endpoints of the system, such as IP Phones. H.323 , Media Gateway Control Protocol (MGCP) or Session Initiation Protocol (SIP) is used to pass call signaling to gateways. Capt Richard Koll, left, and Airman 1st Class Mike Eulo perform function checks after launching an MQ-1 Predator unmanned aerial vehicle August 7 at Balad Air Base, Iraq. Their communication terminal uses Cisco ...
REVIEWS AND OPINIONS
Unified Communications Interoperability Forum: It's About Time ...
It amazes me that in many communications areas, interoperability seems to be an afterthought rather than a requirement. Vendors seem to have the idea that if they can keep their solution proprietary, they can make more money. They point to the Wi-Fi success as an example that there isn’t that much profit in a common standard, instead of realizing that the market will always move to a common standard and then proprietary approaches generally fail.   Unified Communications' potential can’t be reached unless products can work across vendors because we live in a heterogeneous world where one size clearly does not fit all. ... market research, surveys and trends
HP Joins New Alliance to Drive Unified Communications Interoperability
HP today announced it is a founding member of the Unified Communications Interoperability Forum (UCIF), a collaborative effort among hardware and software vendors, service providers and network operators to eliminate the barriers to unified communications (UC). The UCIF was created to address issues around the current inability to connect systems from leading UC companies worldwide. As part of forum, HP is working to enable HP Halo visual collaboration solutions to interoperate seamlessly with other standards-based video solutions. HP is joined in the UCIF by four other founding members – Juniper Networks, Microsoft, ... market research, surveys and trends

SURVEY RESULTS FOR
UNIFIED COMMUNICATIONS NETWORK MANAGEMENT

CDW Press Release – CDW Poll: Unified Communications Delivers on ...
– March 1, 2010 – CDW LLC, a leading provider of technology products and services to business, government and education, today announced the results of its second annual Unified Communications Tracking Poll, based on a survey of 915 IT professionals who work on unified communications (UC) or component technologies in business, government, healthcare and education. UC implementation rates remain steady compared to one year ago, with 8 percent of organizations fully implemented. The percentage of organizations that have prepared a business case or strategic plan for UC adoption has increased from 55 percent in 2009 ... industry trends, business articles and survey research
Survey: WiMax may have enterprise mojo; Unified communications ...
There’s interest among CIOs and technology executives to deploy WiMax and 57 percent of those surveyed are evaluating or piloting unified communications technology, but few have deployed it, according to a report from Forrester Research. The report , which examines the state of enterprise networks, has a few interesting takeaways. First up, unified communications has generated interest, but there’s a gap between deployment and the sales pitch. One potential problem: Unified communications is a murky term that vendors–Microsoft, Cisco, Nortel and a bunch of others–yap about, but the average bear ... industry trends, business articles and survey research
RELATED NEWS
Network Equipment Technologies and Inceptio A/S Team to Support Hempel Group's ...
today announced that Hempel Group is deploying NET's VX Series to extend the capabilities of Hempel's VoIP-enabled, multi-branch environment. Hempel is a global enterprise delivering advanced paint and coating technologies for marine shipping container applications. NET teamed with Inceptio A/S, a software and services development company, using NET's VX Series to deliver integration between Hempel's existing Cisco handsets and its Microsoft Office Communications Server 2007 (OCS) environment. NET's VX Series, which is qualified for Microsoft OCS 2007, is a fully integrated multi-service voice ... market trends, news research and surveys resources
Verizon Business Helps Siemens Enterprise Communications Upgrade and ...
Like many multinational companies, Siemens Enterprise Communications needed to streamline its communications network management while setting the stage for advanced services.  The company turned to Verizon Business for an integrated communications and networking solution that will enable it to operate more efficiently and cost-effectively as it transitions to a unified communications environment. Verizon's solution for upgrading Siemens Enterprise Communications' European communications infrastructure integrates voice over IP with centralized, multicountry and multisite IP Trunking to link the company's Munich market trends, news research and surveys resources

INFORMATION RESOURCES

Cisco Unified Communications Network Management Service (US/Canada ...
Cisco Unified Communications Network Management Service combines a proven process and methodology, the latest release of Cisco tools, and partnership with ... technology research, surveys study and trend statistics
Unified Communications for Space Inventory Management
Unified Communications for Space Inventory Management. Kevin K. Gifford' ..... the communications and control network. The peer-to-peer architecture keeps ... technology research, surveys study and trend statistics
DSpace@MIT : Unified communications : convergence of platforms and ...
Unified Communications: Convergence of Platforms and Strategies of Two Software Vendors by Muhammad Zia Hydari ABSTRACT Unified communication (UC) is the convergence of various modes of communication - voice telephony, email, instant messaging (IM), video conferencing and so on - used by enterprise workers. Academic literature exists that discusses digital convergence in various domains. Although UC has received considerable attention in the business press, we are not aware of any academic study within the domain of UC that explains the convergence of platforms and its links to the technology strategy of UC firms. This thesis ...
REAL TIME
UNIFIED COMMUNICATIONS NETWORK MANAGEMENT
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QUESTIONS AND ANSWERS
Need your opinions on companies in the unified communications ...
1) When you think of companies in the unified communications market (contact centers, communication equipment and software that integrates voice and data services for customers including large corporations, government agencies and small businesses) what companies come to mind? 2) Are you aware of the following brands? Y/N 3Com Aastra technologies Accenture Active Voice, LLC Alcatel Lucent Aspect Software Avaya Cisco Systems Computer Service Corp Converse Technology Ericsson IBM Global Services Microsoft Mitel Networks NEC Nokia Siemens Networks Nortel Networks Panasonic Corporation of North America Polycom Unisys 3) What are ...
December 2008 Archives | Ask MetaFilter
How do I get cheap plane tickets and is it feasible to go from the airport to the show and then back to the airport and then back to California? Has anyone done something like this before? How do I slow down a new relationship? She wants it to go out as friends for now(the smart thing IMO) and see how it goes from there but Ive already been the dumba$$ guy and made a move. How do I recover/keep it going? More Below. I live in the East Bay, and I'd like to get my new moleskine notebook laser etched with my own design. There has got to be somewhere in the bay I can go get this done for a reasonable price (I'm not ...