Share this page | Email | Contact Us

Special Report on

The Customer Collective

the customer collective special research report Photo by i.ytimg.com
as many as 9 out of 10 visitors to your website are not ready to buy now. This means you need to find a way to stay in touch with that 9 and build trust – so that when they’re ready to buy, they buy from you. The process of keeping in touch with prospective buyers by sharing valuable information till they’re ready to buy is called “ Lead Nurturing .” Here are some salient facts from experts: Sales lead expert, Mac McIntosh , found that six months after inquiring, 23% of the surveyed subjects had bought the product or service, from the promoter or from a competitor. An additional 67% indicated that they ...
in which posts are written and published by more than one author. The majority of high profile collaborative blogs are based around a single uniting theme, such as politics or technology. In recent years, the blogosphere has seen the emergence and growing popularity of more collaborative efforts, often set up by already established bloggers wishing to pool time and resources to both reduce the pressure of maintaining a popular website and to attract a larger readership. However, collaborative blogs are similar to, but not the same as, web-based blog aggregators such as Planet , as the latter usually pull data from other ...
REVIEWS AND OPINIONS
Jonathan Farrington's Blog » What Should Salespeople Be Doing With ...
Social media is changing the way our customers buy and the way in which we engage our customers.  Before customers even see us for the first time, they have a great deal of information—not necessarily knowledge—about our company, our products, and our competition.  I am often asked, “How should sales professionals be engaging in social media?” The short answer is, I’m not sure—but every sales person must be gaining familiarity and leveraging social media.  Social media and social selling is changing everything we do, the pace varies by industry, but every sales person must get familiar with how the world ... market research, surveys and trends
Love thy customer
from the customer collective has written a great blog. I have added my two cents but essentially thanks Paul, brilliant thinking!! 1)    Surprise Them!: I order my shirts from Paul Frederick and they aren’t cheap. Every now and again, without warning, they will include a tie with my shirt order. I hate to admit this, but I’m like a little kid who just got the free prize from collecting cereal box tops! Gold star Paul Frederick! I’m a frequent guest at the Omni Hotel and they have the surprise thing down pretty well. One evening they sent fresh fruit up to my room, one morning it was some orange juice and bottled water. Here’s ... market research, surveys and trends

SURVEY RESULTS FOR
THE CUSTOMER COLLECTIVE

Raising the bar on CRM standards: driving toward a customer ...
You've been on hold for 20 minutes. It's not the first time you've called this company's contact center. You've keyed in your account number via a maze maze,  detail of landscape gardening based on the Greek labyrinth, consisting of intricate paths or alleys lined with high hedges and having a center and exit difficult to find. It was a prominent feature in the formal English gardens of the 17th and 18th cent.  of IVR ( I nteractive V oice R esponse) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in ... industry trends, business articles and survey research
Best Social Media Stats and Market Research of 2009 | Social Media ...
Whether you need data to back up a proposal for investing in social media marketing for CFO, want to understand which online tactics work best for engaging with customers and prospects, or are just an analytics data junky, you'll find a treasure trove of key insights and happy hour trivia in this collection of the best articles and blog posts on social media and other marketing research of the past year. What are the latest trends in search? Which industry segments are most actively discussed in social media? Who's really using which social media networks? Why are consumers following brands on Twitter and Facebook? ... industry trends, business articles and survey research
RELATED NEWS
10 Signs of a Recession and/or The Apocalypse
New York magazine rounds up all the different trendy, forward-thinking, and practical ways city residents—often depicted as selfish Type A consumers—are coming together to share food, space, possessions, knowledge, and more. The list of mostly free or cheap options includes babysitter exchanges, bike-repair workshops, clothing swaps , handyman skill discussions, and communal compost piles. The editors explain: "The modern collective is more about pragmatism than altruism." It's about networking and experiencing new things, it's about saving time, money, and space, and it's about consuming less. 2. Nobody ... market trends, news research and surveys resources
Industry Opinion - Mobile Phones, Tablet Computers, Apps and the Automation ...
Every now and then something big comes along that shakes things up for the custom install industry. HD was one of them, so was the iPhone, and 3D promises a lot too. But the global launch of the iPad at the end of May is perhaps one of the biggest game changers since the iPod, as it appears, on the surface at least, to be the ultimate remote for home control. Or is it? As the choice of such devices promises to expand, we asked a number of leading lights how the growing use of mobile phones, tablet computers and Apps will affect the automation market. Here are their replies: Inna Feldmann, Business Development, Touch Panel Control market trends, news research and surveys resources

INFORMATION RESOURCES

What is Your Recession Sales Strategy?
The CUSTOMeR COLLeCTIVe | ReCeSSIOn SaLeS STRaTegy ..... SalesTrainingBlog. com, and will be hosting The Customer Collective's “Selling Through a Slump” forum. technology research, surveys study and trend statistics
Customer Choice and Green Power Marketing: A Critical Review and ...
for green power does exist, the data presented in this paper indicate that the collective impact of customer-driven demand on renewable generation has been ... technology research, surveys study and trend statistics
Collective Customer Commitment: Turning market research ...
Jul 15, 2005 ... But collective customer commitment, a new method to decrease the flop rate of ... This method, which we call collective customer commitment, ...
REAL TIME
THE CUSTOMER COLLECTIVE
  1. profile image PritchATL RT @toddschnick: Minimalist Marketing: Beware The Evil Of Cool New Stuff | The Customer Collective http://bit.ly/c6oUpa
  2. profile image toddschnick Minimalist Marketing: Beware The Evil Of Cool New Stuff | The Customer Collective http://bit.ly/c6oUpa
  3. profile image calaicia Before You Hire A Sales Rep: My Sales Strategy To Get More Customers | The Customer Collective http://bit.ly/adVWvb
QUESTIONS AND ANSWERS
What are the best places to promote a no-charge webinar ...
Using LinkedIn (13), Staffing and Recruiting (8), Government Policy (7), Career Management (4), Government Services (2), Personnel Policies (2), Internet Marketing (2), Equity Markets (2), Commercial Real Estate (1), Air Travel (1), Business Dining and Entertainment (1), Education and Schools (1), Freelancing and Contracting (1), Job Search (1), Event Marketing and Promotions (1), Accounting (1), Compensation and Benefits (1), Criminal Law (1), Events Marketing (1), Business Development (1), Public Relations (1), Lead Generation (1), Sales Techniques (1), Corporate Governance (1), Change Management (1), Organizational ...
I have not seen yet a good definition of Social CRM. | LinkedIn ...
Rapid growth of Social CRM groups - http://tinyurl.com/scrmlig and http://tinyurl.com/scrmfbg indicates a significant interest in this topic across the world. However, despite a number of discussions, blog posts on what is Social CRM, there were no clear definition created... What is your definition of Social CRM - is this just an extension of CRM? CRM with social media channels included? Or there is more to it? posted 3 months ago in Business Analytics , Enterprise Software | Closed Share This Social Business Evangelist | Author | Professional Speaker | Futurist see all my answers Best Answers in: E-Commerce (5), Web ...