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Special Report on

Up-Selling Cross-Selling Workshop

up selling cross selling workshop special research report Photo by
Last month's newsletter was the first in a 2-part series on up-selling and cross-selling.  This series was born out of the increasing trend we see with our clients who express a growing need to improve the ability of their entire organization to up-sell and cross-sell more effectively.  All industries can benefit from up-selling and cross-selling.  If your company is not actively engaged in up-selling and cross-selling, you are probably missing some important opportunities to grow your sales and to build customer loyalty.  In the March STAR Newsletter  we defined up-selling and cross-selling, ...
It tells a story of a group of impoverished young artists and musicians struggling to survive and create in New York's Lower East Side in the thriving days of Bohemian Alphabet City , under the shadow of HIV/AIDS. The musical was first seen in a limited three-week workshop production at New York Theatre Workshop in 1994. This same New York City off-Broadway theatre was also the musical's initial home following its official January 25, 1996, opening. The show's creator, Jonathan Larson , died suddenly the night before the off-Broadway premiere. The show won a Pulitzer Prize , and the production was a hit. The ...
Industrial Machine Questions & Answers | Kats Kreations
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San Francisco: SBA Classes July 12-23
The Small Business Administration offers a variety of classes for business owners in our Entrepreneur Center, located at 455 Market St., 6th Floor in downtown San Francisco. Registration for all our classes is required. To register for classes, go to For more information, please contact Gary Marshall at (415) 744 6771 or The SBA training program is made possible by the generous support of our volunteer teachers and presenters.   We appreciate their time and expertise; however, these presentations do not represent an endorsement of their views, opinions, products, or ... market research, surveys and trends


Five tips to ensure successful upselling/cross-selling training ...
All sales training requires your team to make changes in their behavior, but teaching the techniques of cross-selling and upselling offers some unique challenges. In many cases, you're faced with employees who perceive the practice of upselling or cross-selling as requiring a total behavior change -- a change that does not correlate with the perception of their jobs. This results in a reluctance to learn the new skills. For example, for a customer service representative, the very word "selling" may invoke negative images of an aggressive person, someone whom they are not. They may feel that attempting to ... industry trends, business articles and survey research
Breaking News--JDA Ponies Up $346 Million to Buy i2 Technologies
If there is any rule in the latter stages of development in any market, it is that the big get bigger. So it has been in the market for application software for businesses of all sizes, and this week JDA Software continued to exert its gravity in the software space by acquiring sometime-rival supply chain software specialist i2 Technologies for a net cost of about $346 million. The move not only makes JDA that much more of a player in supply chain software--and for many companies, positions JDA up above SAP and Oracle --but also puts to rest years of speculation about what would happen to i2. i2 is, of course, one of the key ... industry trends, business articles and survey research
Hartsville Happenings July 9
On June 30, Missy Johnson, left, and Allyn Hall, representing Sonoco Products Credit Union employees, brought a van loaded with the donated supplies, three hammock pet beds and a check for $2,500 for Rescue Efforts to the Darlington County Humane Society animal shelter. Lynette Savereno, coordinato CONTRIBUTED From left, Currin Carter, Cliff Jones, the Rev. Richard Bailey and Lane Lewis helped set up flags in Burry Park in celebration of Independence Day on July 5. CONTRIBUTED Tim Ringer, Hartsville Wal-Mart SuperCenter store manager, presents Gloria Bell a $1,000 check from Wal-Mart. Bell is a member of the Pee Dee Coalition ... market trends, news research and surveys resources
Around Town
Parents and volunteers who will be helping with the duck drop and basket raffles during Dickson Days will meet Friday, July 9, at 6 p.m. at the Dickson City Civic Center, 935 Albert St. Comic Book Con The Scranton Comic Book Convention will be held Sunday, July 11, 10 a.m. to 4 p.m. at Johnson College, 3427 North Main Ave., Scranton. Admission is $3; children younger than 5 admitted free. The convention features a Magic the Gathering tournament with prizes, dealers selling toys, collectible card games and statues. Guests include: Tom Derenick, Scott Beatty, Darrell Goza, Charles Paul Wilson III, Tom Schloendorn, Chris Ring and ... market trends, news research and surveys resources


Essential Selling Skills 2-Day Workshop
Essential Selling Skills Workshop. Telephone: 0800 849 6732 ..... Up-selling and cross-selling. - Self-confidence. - Buying signals. - Questioning skills ... technology research, surveys study and trend statistics
TSR Workshop - List of Participants
The location for the forum has been changed to the Marriott Wardman Park Hotel, 2660 Woodley Road, N.W., Washington, DC 20008, (202) 328-2000. The hotel is within walking distance of the Metro stop at the Woodley Park-Zoo stop (Red line). Wednesday, June 5, 2002 8:30-9:00am Registration (Marriott Wardman Park Hotel, Marriott Ballroom Salons 1&2) 9:00am-9:15am Welcome and explanation of process                          Eileen Harrington, Associate Director for ... technology research, surveys study and trend statistics
Apr 11, 2010 ... and up-selling. Repsol YPF (Latin American oil company), Multimedia designer ... NIPS 2010 Workshop on Bounded-rational analyses of ...
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Managing a Business: assessment, familiarization trip, company ...
        I have problem with these question. Please answer these question. Thanks Q1. A US MNC is the process of establishing a fast food chain in India. The company plans to send its tweny US managers for familiarization trip to New Delhi. Design a two day training program for theses managers about indian lifestyle, culture and the indian fast food market. What training methods and design you will use in the training program. Q2. Design a training program for newly hired sales associates for a retail chain. Results from the needs assessment indicated they world need training on company ...
A new sales division has been created from scratch. I am the sales ...
The objectives you've listed are the things that should be on yr to-do list... only in reverse order. 1 - Get the business 'engine' running, first by zeroing in on your current customer base - run some basic pareto analysis on revenues, cost-to-serve and growth; then focus on the group that comes out on top in each category; this sets your direction. Then define the product mix for each group, how you need to communicate with each group, the sales channel each prefers. 2 - based on your decisions in (1), then hire a sales team (or outsource to a sales agency) with experience in the areas you want to hit - ...